If you cant find an answer to your question below please do not hesitate to get in touch with us...
When is payment due & what forms of payment do you accept? >
Payment is due upon completion; please note no goods will be released and/or relinquished until full payment has been received by Tech Dynamics ™. PayPal & Direct Bank Deposits need to have cleared before goods can be claimed. Here is
bank account details: Account Name: Harun Gulen
BSB : 733679
Account No: 601862 OR
Do you offer a pickup and delivery service? >
We service Melbourne’s Western Suburbs. Caroline Springs and nearby area is free. Please use Pickup & Delivery link to find out whether you are eligible for FREE pickup & delivery.
Can you beat a competitor’s price? >
We offer an experience whereby you the customer is valued and all we can promise is we will beat either price or the quality of the service if not both.
Can you custom build a system to my specifications? >
Tech Dynamics ™ is able to build a system to your exact specifications. Please note that custom builds require at least 25% deposit up front.
Do you guarantee your work? >
We offer a 14 day guarantee on any work carried out by Tech Dynamics ™ Please keep your receipt to verify your claim.
Can l change my mind? >
Once you have submitted your equipment and signed the work agreement you are committed to fulfilling your contractual obligations as per agreed prior to entering into the agreement. However if you change your mind after fault finding process is completed you are only obliged to pay $25 assessment fee only.
How much will it cost? >
Costs vary and are dependent on the service you require and/or the parts/system your order/purchase.
How long will it take? >
We strive to keep lead times as low as possible. Our aim is to get you online within 1-3 days. Should an unforseen circumstance such as shortage of components occur for example then we will notify you accordingly.
What qualifications do your technicians have? >
Our main technician has been in the business of computers for the last 20 + years. Harun studied and completed various courses of study at tertiary level such as Information Technology, Diploma of Network Security & Advanced Diploma of Network Security
Do you offer internet service? >
No, we are strictly a computer repair, upgrade. But we can setup your internet connection if you have an account from an ISP.
Can you setup a wireless network in my home? >
We offer one on one consultation with the client to gain an understanding of their individual needs and tailor network plan according to their individual needs.
Can you supply me with an invoice? >
Yes an invoice will be supplied for any work carried out, software and hardware sold.
Do you have an ABN? >
Yes [See bottom of this page]
Are you a registered business? >
Yes we are registered with Consumer Affairs Victoria.